Realpage connects property management software, analytics and AI to help real estate owners and operators improve property and portfolio performance. Backed by Battery.
About the role
The Solution Account Manager serves as a critical connection between the RealPage Revenue Management platforms and our customers’ ability to improve operational performance and uncover hidden yield across multifamily portfolios. As part of the Customer Success organization, Solution Account Managers partner with customer stakeholders, from revenue managers to C-level executives, to recommend approaches that assist platform usage, optimize performance, and increase portfolio yields.
What they're looking for
- Bachelor’s degree or equivalent combination of education and experience
- 5 years of experience in multifamily property management or related industry
- Displays business acumen and understanding of organizational agility
- Experience using Microsoft office products, Microsoft Excel, Power Point and Word
- Excellent communication skills, both written and verbal, with ability to influence others
- Strong project management skills required, ability to manage multiple priorities simultaneously
More about this role
The Solution Account Manager serves as a critical connection between the RealPage Revenue Management platforms and our customers’ ability to improve operational performance and uncover hidden yield across multifamily portfolios. As part of the Customer Success organization, Solution Account Managers partner with customer stakeholders, from revenue managers to C-level executives, to recommend approaches that assist platform usage, optimize performance, and increase portfolio yields.
- Cultivates client relationships beyond standard points of contact to strengthen trust, uncover new opportunities, and expand long-term account value.
- Navigate customer business scenarios to consult on asset strategy and configure AI Revenue Management accordingly.
- Articulate the AI revenue management value proposition and develop credibility for its concepts and benefits across client organizations.
- Conduct regular performance analysis regarding financial results, revenue management adoption behavior, leasing velocity and market conditions, and present results to leadership.
- Answer modeling-related questions and provide succinct feedback to a variety of levels of users.
- Consult with...
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