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Director of Account Management | The Points Guy

Red Ventures · New York, NY · On-site

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About Red Ventures

Discover Red Ventures, a global portfolio of companies at the forefront of AI-enabled digital transformation. Backed by ICONIQ.

About the role

This role requires a hybrid schedule and will be based in our New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 6–8+ years of experience in Account Management, Partnerships, or Customer Success, including 2+ years in team leadership
  • Proven success managing enterprise-level partner relationships, ideally within travel, loyalty, fintech, or media
  • Deep commercial and analytical acumen — able to use partner and performance data to inform strategy and decision-making
  • Skilled at DataBricks, Excel, Claude, and AI-native tools
  • Strong communication, storytelling, and negotiation skills, with executive-level presence and comfort managing complex relationships
  • Track record of developing talent and scaling high-performing, partner-centric teams
More about this role

This role requires a hybrid schedule and will be based in our New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

The Director of Account Management leads the strategy, performance, and execution of TPG's partner relationships across issuers, loyalty programs, travel brands, and adjacent verticals. This leader manages a team of Account Managers who own day-to-day partner engagement, renewals, and satisfaction, while personally driving growth and investment with TPG's most strategic partners (ex. Chase, Capital One, American Express, etc.). The Director serves as the connective point between partner needs and TPG's internal strategy — coordinating across partnerships, editorial, performance marketing, and product teams to ensure partner goals translate into business outcomes and revenue growth.

  • Purpose of the role: To lead and scale TPG's partner relationship management efforts, ensuring partner success, retention, and sustainable growth through strategic leadership, cross-functional collaboration, and hands-on management of top-tier accounts.
  • Impact on the business: This role ensures TPG's most valuable partnerships deliver...

Read the full posting on Red Ventures's site ↗

The Points Guy

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