Discover Red Ventures, a global portfolio of companies at the forefront of AI-enabled digital transformation. Backed by ICONIQ.
About the role
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week. This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 7+ years of hands-on software development experience, with a track record of delivering complex features in production environments
- 4+ years of production-grade experience with TypeScript, JavaScript, and Node.js
- 3+ years working with a SaaS telephony platform: Twilio, Genesys, or comparable: including call routing, flow configuration, and integration work
- Proven track record of building with or integrating LLM and AI APIs (Anthropic, OpenAI) into production systems
- Deep experience with AWS, including Lambda, ECS, and DynamoDB, and comfort with event-driven architecture
- Experience with Databricks or comparable data warehousing and pipeline tooling
More about this role
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.
This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.
Red Ventures Home is looking for a Fullstack Senior Engineer to own the telephony systems and AI-powered tooling that sit at the heart of our sales center operations. You'll lead the modernization of our core telephony systems, build new inbound and outbound call flows, and embed LLM capabilities: call summarization, sentiment detection, automated QA: directly into the products our teams rely on every day. This is a role for an engineer who uses AI development tools not as a convenience but as a core part of how they build, and who wants to raise the bar for how an entire team works.
- Own BAU support of existing Twilio-based sales center tooling while leading the end-to-end migration of those systems to Genesys, including cutover planning, testing, and stabilization
- Design and implement new inbound and outbound call flows for new projects,...
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