Backed by Sequoia and Lux.
About the role
We are looking for an IT Support Specialist Intern to join our internal IT team. You will be the first point of contact to support the technology needs across the company: account access, laptops and workstations, printers, conference rooms. This is a hands-on role covering many of the growing IT support tasks at Reflect Orbital. Serve as support for employee IT requests, resolving tickets or escalating as needed Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Currently enrolled in a university program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field
- Working knowledge of Windows and comfortable with macOS and Linux
- Familiarity with Google Workspace and/or Microsoft 365
- Familiarity with networking concepts
- Experience diagnosing PC hardware issues
- Strong communication skills
More about this role
At Reflect, you will be expected to move fast, have a lot of ownership and, most importantly, be able to effect change. If this excites you, we are interested in hearing about your best work and accomplishments across any domain and from any points in your life.
We are looking for an IT Support Specialist Intern to join our internal IT team. You will be the first point of contact to support the technology needs across the company: account access, laptops and workstations, printers, conference rooms. This is a hands-on role covering many of the growing IT support tasks at Reflect Orbital.
Serve as support for employee IT requests, resolving tickets or escalating as needed
Diagnose connectivity issues on Windows, macOS, and Linux machines
Prepare and configure laptops and workstations
Onboarding and offboarding users, on services like AWS, Google, and Windows
Handle account access requests: password and 2FA resets, license and seat assignment across Google Workspace, Microsoft 365, Slack, Jira, and Adobe
Contribute to IT documentation, internal knowledge base, and write user facing guides
Keep the server room, IT rack, and inventory of supplies organized and stocked
Place hardware...
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