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Deployment Operations Manager

Reflex Robotics · NYC · On-site

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About Reflex Robotics

Superhuman hardware, real-time supervision, and AI that improves every shift. Reflex humanoid robots handle the work that's hardest to staff. Backed by Khosla.

About the role

Reflex Robotics is building affordable wheeled humanoid robots designed for the reality of industry. Our robots are built to be tough, low-cost, and reliable—engineered for mass production. We envision a future where intelligent robots handle the work humans hate: loading chicken nuggets into boxes at Costco, lifting forty-pound bags of dog food at Petco, and managing the mundane logistics of the modern world. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • The "Killer" Mentality : You understand the stakes of our 2026 scale-up. You are willing to put in the work, travel to customer sites (~20%), and do whatever it takes to ensure the fleet never stops moving
  • Hardcore & Infectious Energy : You are a high-intensity individual who wants to raise the bar for everyone around you. You bring an infectious energy to the team that drives a faster "bias for action" and a culture of excellence
  • Metrics-Obsessed : You are here to level up our operations. You understand that better data and tracking lead to better high-level company decisions. You are obsessed with "Uptime" and believe that if a metric isn't being tracked, it isn't being managed
  • Low Ego & Hands-On : No job is beneath you. Whether it’s picking up a wrench to fix a joint, unboxing a heavy pallet, or cleaning up a spill caused by a robot, you are ready to get your hands dirty to unblock the mission
More about this role

Reflex Robotics is building affordable wheeled humanoid robots designed for the reality of industry. Our robots are built to be tough, low-cost, and reliable—engineered for mass production. We envision a future where intelligent robots handle the work humans hate: loading chicken nuggets into boxes at Costco, lifting forty-pound bags of dog food at Petco, and managing the mundane logistics of the modern world. Backed by Khosla Ventures , we are currently running customer pilots with 3PLs and US manufacturing companies in 2025, preparing for scale-up of our fleet and deployments in 2026.

How Does It Work?

Industrial Pedigree: Our robots are designed and built entirely in-house by an engineering team that led development of the Stretch robot at Boston Dynamics and key production systems for Tesla’s Model S, X, and Y.

The Teleop Edge: We have developed the world’s most advanced real-time teleoperation system. This allows remote operators (3k+ miles away) to control our robots at human-level speeds, enabling us to ship robots with positive unit economics today.

Proprietary Data Engine: By deploying early with human-in-the-loop, we collect high-quality demonstrations at scale. This...

Read the full posting on Reflex Robotics's site ↗

Operations

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