Unify siloed data into trusted 360 views with Reltio. Power AI, improve operations, and drive growth with real-time context intelligence. Backed by NEA and Sapphire.
About the role
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Found on 1752vc Careers, the job board for startup and VC roles.
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SENIOR TECHNICAL CONSULTANT
Summary of Duties : Analyzing user needs and software requirements to determine feasibility of design within time and cost constraints. Learning and keeping up to date on the latest product functionality, dependencies, underlying architecture and their operational impact. Supporting, enhancing and fixing solutions that support a rapidly growing business at a massive scale. Researching and developing solutions for customer support cases using extensive product knowledge and troubleshooting techniques. Conferring with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Providing input on product and service-related enhancement requests back to Engineering, Product Management, Sales and Marketing teams. Sharing and developing best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base. Consulting with customers about software system design and maintenance. Providing top quality technical support assistance, resulting in high customer satisfaction. Resolving customer...
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