Goes on-call on your behalf and autonomously resolves incidents. Backed by Greylock and Lightspeed.
About the role
Own enterprise deployments end-to-end. Work directly with some of the world's largest engineering organizations to deploy Resolve across their production infrastructure and drive meaningful adoption. Build custom agents, integrations, and features. Design and ship production-grade software to solve customer-specific problems, from integrating proprietary internal systems to building autonomous workflows and agents. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Strong software engineering fundamentals. Experience designing, building, and shipping production-quality software. Proficiency in at least one language such as Python, Go, or TypeScript
- Strong customer-facing skills. Ability to work directly with enterprise engineering teams, understand their technical challenges, communicate complex solutions clearly, and build trusted relationships with engineers and technical leaders
- Ability to drive adoption and customer outcomes. Comfortable taking ownership beyond the initial deployment, proactively identifying opportunities to expand usage, removing technical blockers, and ensuring customers realize meaningful value from the product
- Familiarity with production infrastructure. Hands-on experience with Kubernetes, Docker, cloud platforms (AWS, GCP, or Azure), and distributed systems
- Understanding of AI agents and LLMs. Familiarity with agent architectures, tool calling, LLM APIs, and building reliable AI-powered workflows, or a demonstrated ability to learn these systems quickly
- Exceptional ownership and resourcefulness. Willing to navigate ambiguity, work across engineering and customer teams, and do whatever it takes to solve difficult problems. You don't just identify blockers, you find ways around them
More about this role
Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
Our founders ( Spiros Xanthos and Mayank Agarwal ) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).
Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
Our founders ( Spiros Xanthos and Mayank Agarwal ) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
We’ve raised over...
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