Increase revenue and cut costs by launching agents across your entire call center. Backed by Cowboy Ventures.
About the role
Make our conversational AI agents more capable, responsive, and natural through rigorous experimentation. You’ll join our Agents Platform team at the intersection of software engineering and data science, using real customer conversations to understand where agents fall short and ship improvements that hold up in production. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Hands-on experience improving production voice agents is strongly preferred. We value experience diagnosing conversational timing, speech recognition and generation, audio quality, and end-to-end latency, across any provider or stack
- We’re also open to engineers with an exceptional track record improving other customer-facing agents who can demonstrate strong judgment on voice problems and are excited to develop deeper expertise
More about this role
Revin · Agents Platform · Flatiron, New York City
$225,000–$325,000 base salary + meaningful early equity · Full-time
Four days per week in our Flatiron office, with one remote day and flexibility when life comes up. We are hiring at Senior and Staff levels. Final compensation depends on level, based on your demonstrated experience, scope of ownership, and impact.
Revin builds AI-powered software for the businesses that keep our homes running: roofing, HVAC, plumbing, remodeling, and more. We help these businesses respond to customers, book appointments, and manage the customer experience across voice, SMS, and email.
Revin handles around half a million customer conversations a month. Businesses with hundreds of millions in annual revenue rely on our products for work that directly affects their customers and their bottom line.
Our customers include Vertex Service Partners, a national roofing and exterior-services platform with over $600M in revenue, and Del-Air, a $300M+ HVAC and plumbing business.
See the impact of our work: we’ve helped Del-Air book 11,000+ membership appointments , while ImproveIt uses Revin to set 34% of its booked appointments .
Make our conversational AI...
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