Use Gong Enrich to fill account and contact data gaps with trusted providers, automate enrichment, sync data to your CRM, and improve GTM workflows at scale. Backed by Innovation Endeavors.
About the role
As a Learning Experience Designer within Gong’s Professional Services organization, you will design the learning experiences, and build the AI driven system behind them, that help enterprise customers adopt Gong and turn it into business results. You will sit on the Learning Design team in Education Services, part of Adoption Services, and serve as the shared learning design resource for all of Professional Services. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years of experience in instructional design, learning experience design, or customer education, ideally in B2B SaaS
- A portfolio of learning experiences you designed for adult learners, with evidence of the results they produced
- Experience designing accessible learning content
- Strong project and program management skills, including prioritizing and scoping requests and building the processes and frameworks that programs run on
- Experience connecting learning data to product usage or business outcomes
- Experience building AI agents or automations, running/building certification programs, creating paid learning offerings, scoping Statements of Work, or working with revenue teams is a plus
More about this role
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
As a Learning Experience Designer within Gong’s Professional...
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