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Technical Account Specialist

RightBound · Austin | Chicago | New York City · On-site

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About RightBound

Use Gong Enrich to fill account and contact data gaps with trusted providers, automate enrichment, sync data to your CRM, and improve GTM workflows at scale. Backed by Innovation Endeavors.

About the role

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 3–5+ years in a technical customer-facing role (e.g., TSE, TAM, Solutions Engineer, or similar)
  • Strong technical acumen and curiosity — able to understand system architecture, APIs, integrations, and troubleshooting workflows
  • Excellent communication and customer engagement skills, especially in high-stakes or urgent situations
  • Experience working with enterprise customers and cross-functional teams (especially Product, Engineering, Customer Success, and Professional Services)
  • Proven ability to quickly build credibility and trust with customers without the benefit of an ongoing, dedicated relationship
  • Comfort context-switching across a pooled portfolio of customers and shifting priorities, rather than managing a fixed book of business
More about this role

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Gong is investing in a world-class Premium Support experience,...

Read the full posting on RightBound's site ↗

Technical

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