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Customer Excellence Solutions Architect

Rillet · San Francisco · Remote

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About Rillet

Today's top finance teams trust Rillet to close faster, report in real time and move their business forward. Backed by Sequoia, a16z and ICONIQ.

About the role

Own the sales-to-Implementation handoff, working across Sales, Solution Consulting, and Implementation to ensure scope, customer requirements, and commitments are clearly communicated before kickoff. Create standardized processes and handoff materials that make it easier to capture key sales conversations, decisions, and open questions. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Experience in solution consulting, solution architecture, or implementation
  • Experience with accounting or financial software such as NetSuite or Workday
  • Comfortable working with prospects, demoing a product, and serving as a technical subject-matter expert
  • Able to gather customer requirements, scope solutions, and connect business needs to product capabilities
  • Able to explain technical concepts clearly and work across customer-facing and technical teams
  • Someone who takes initiative, seeks feedback, and follows through on closing gaps between teams
More about this role

Rillet serves accounting and finance teams, the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.

Rillet is the Agentic ERP built for modern finance teams. We help companies automate the most critical parts of finance, from closing the books and recognizing revenue to consolidating entities and reporting to investors. More than 600 companies run on Rillet, including Mercor, Scribe, and Function Health, and we partner with leading accounting firms including EY and KPMG.

We’re building in one of the largest software markets in the world, with the momentum to match. Rillet has raised more than $200M, is valued at $1B, and is backed by Sequoia, a16z, ICONIQ, Bain Capital Ventures, Oak HC/FT, and other leading investors. We’re using that backing to build the financial infrastructure for the next generation of companies and help every business run its numbers at the speed of AI.

Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility.

The people who thrive at Rillet do not wait for assignments. They internalize the mission, design a strategy,...

Read the full posting on Rillet's site ↗

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