Startups

AVP Contact Center Sales

RingCentral · Remote, USA · Remote

← All jobs
About RingCentral

Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE). Backed by Sequoia.

About the role

The AVP of Enterprise CCaaS Sales will lead and execute the sales strategy for our Cloud Contact Center as a Service (CCaaS) portfolio. You will manage a high-performing team of Enterprise Account Executives driving multi-year, complex software transactions across large commercial and enterprise accounts. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Drive ARR Growth: Own and exceed quarterly and annual revenue targets for the assigned CCaaS enterprise territory
  • Team Management: Recruit, mentor, and scale a team of senior Enterprise Account Executives, establishing clear performance expectations and high-accountability sales operating cadences
  • Deal Execution: Actively participate in major deal pursuits—engaging C-suite executives, structuring complex enterprise licensing models, and leading high-stakes negotiations
  • Go-to-Market Strategy: Define and execute regional go-to-market (GTM) plans, targeting high-growth verticals (Financial Services, Healthcare, Retail, Tech, BPO)
  • Pipeline Governance: Ensure rigorous pipeline generation, accurate forecasting via CRM (Salesforce), and adherence to proven enterprise sales frameworks (MEDDPICC, Command of the Message)
  • Consultative CX Positioning: Guide enterprise clients through digital transformation journeys—transitioning legacy on-premise contact centers to scalable cloud and AI-first solutions
More about this role

Role Overview

The AVP of Enterprise CCaaS Sales will lead and execute the sales strategy for our Cloud Contact Center as a Service (CCaaS) portfolio. You will manage a high-performing team of Enterprise Account Executives driving multi-year, complex software transactions across large commercial and enterprise accounts.

In this role, you will bridge executive-level relationship building (CXI, CTO, CIO, COO) with structured sales methodology, driving pipeline expansion, cloud migration strategies, AI/automation integrations, and predictable quarter-over-quarter revenue growth.

Key Responsibilities

1. Sales Leadership & Execution

  • Drive ARR Growth: Own and exceed quarterly and annual revenue targets for the assigned CCaaS enterprise territory.
  • Team Management: Recruit, mentor, and scale a team of senior Enterprise Account Executives, establishing clear performance expectations and high-accountability sales operating cadences.
  • Deal Execution: Actively participate in major deal pursuits—engaging C-suite executives, structuring complex enterprise licensing models, and leading high-stakes negotiations.

2. Territory & Pipeline Strategy

  • Go-to-Market Strategy: Define and execute...

Read the full posting on RingCentral's site ↗

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.