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Director, Agent Platform Product Management

RingCentral · Belmont, California · On-site

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About RingCentral

Power the voice of your business with RingCentral Agentic Voice AI, including AI Receptionist (AIR), AI Virtual Assistant (AVA), & AI Conversation Expert (ACE). Backed by Sequoia.

About the role

Success looks like: developer growth (activation, adoption, retention); developers building and running agents on the platform; growing live agent usage; conversation latency and quality; revenue growth. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 10+ years in product, 5+ on developer platforms, real-time media or voice AI
  • Grew a developer product: sign-up, activation, adoption, retention, community
  • Hands-on: you write the spec, build the prototype and use the product daily. AI-native software development: you build with AI coding agents every day and have changed how your team works
  • Shipped a voice agent product or a real-time platform, at scale, with revenue
  • Deep fluency in speech-to-speech, turn-taking, WebRTC and SFUs
  • Priced and metered a usage-based platform
More about this role

Say hello to opportunities.

If you’re looking to be part of what’s next in communication, you’re in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio—AIR, AVA, and ACE—brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we’re building the future of AI-powered business communications .

This is where you and your skills come in. We’re currently looking for a Director, Agent Platform Product Management to own the platform where developers build, test and run voice agents on a global communications network. Voice, messaging, agent runtime and the human handoff, on one platform. This is a hands-on role: you build alongside the team.

Why it matters: AI agents are becoming how businesses talk to their customers, and developers are choosing their platform now.

  • Set the strategy and roadmap for the agent builder, runtime, tools, testing and evaluation
  • Own developer growth: activation, adoption and retention of...

Read the full posting on RingCentral's site ↗

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