Interview Ripple, an AI retention marketing hire for e-commerce brands. It runs email & SMS end to end on Klaviyo + Shopify: strategy, copy, design, journeys, reporting. Ask it anything you. Backed by Techstars.
About the role
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Automating workflows
- Integrating AI tools within Jira
- Building dashboards to track real-time performance with real-time stats
- Conducting a comparative analysis of ticket KPIs across regions, workflows, or clients, and
- Collaborating with DevOps teams to implement change control processes to improve efficiency and compliance with ITIL standards
More about this role
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
Develop, recommend and update policies and procedures to improve performance. Build dashboards and reports in Jira for leadership analysis. Automate new workflows, collaborating with DevOps teams to improve efficiency and compliance with ITIL standards. Work with Finance teams to report internally on the progress of overdue client invoices. Create and implement monthly and ad-hoc reports for management on key findings and assessments. Identify and communicate any solutions resourcing risks, and ensure accountability from internal stakeholders to Ripple client success. Report on...
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