About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
We are looking for a pragmatic, growth-minded Account Management & Sales Director with a proven track record of success to lead our remote US-based Account Management team. As a Director of Account Management, you will coach and develop SMB Account Managers in our Channel Account Management org. You will staff and lead the teams to meet company objectives for growth, margin, and customer retention. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- A minimum 5 years of experience scaling and managing a client-facing sales or account management team in a fast-paced environment
- Previous experience as a top-performing account manager or sales executive
- Proven track record of team quota-attainment via new product sales and upgrades (license expansion sales are not likely relevant)
- Proven leadership skills, people management skills
- Great with numbers including strong analytical skills
- Highly effective communicator with good people instincts - able to build trust and work well with a diverse group inside and outside the company
More about this role
About the role
We are looking for a pragmatic, growth-minded Account Management & Sales Director with a proven track record of success to lead our remote US-based Account Management team. As a Director of Account Management, you will coach and develop SMB Account Managers in our Channel Account Management org. You will staff and lead the teams to meet company objectives for growth, margin, and customer retention. You will be responsible for defining, managing & executing key lifecycle events for customers across segments within the channel.
- Build strong account management teams that consistently meet and exceed quota
- Define and manage key customer lifecycle events for the SMB segment across three distinct verticals in SMB and track outcomes
- Provide leadership and direction to a high-performance team – including hiring, training, and pace setting
- Develop specific and targeted goals and quotas to expand and accelerate revenue opportunities
- Create, monitor, and manage key performance metrics
- Find innovative and creative ways to improve and increase performance
- Implement best practices to support consistent and consultative sales and client success processes
- Develop...
Browse similar: Startup jobs · San Francisco Bay Area