About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
Rippling is expanding its US Managed Payroll offering, and we’re looking for a Senior Managed Payroll Specialist to join the team at a pivotal stage. In this client-facing role, you’ll own payroll delivery for a portfolio of complex US customers while helping shape the systems, processes, and feedback loops that make the service better over time. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years of hands-on US managed payroll experience, ideally covering multi-client and multi-state payroll processing
- Strong working knowledge of federal and state payroll regulations, and US payroll concepts including tax withholding, garnishments, benefits deductions, and leave compliance
- Demonstrated ability to manage client-facing relationships with clear, proactive, and professional communication
- Comfortable working in a fast-moving, evolving environment — you embrace ambiguity, identify interim solutions when needed, and contribute to the playbook as you go
- Genuine comfort with technology, experience with or openness to AI-assisted workflows and automation tools
- Proficiency in Google Workspace or Microsoft Excel, experience with Salesforce or Jira is a plus
More about this role
Rippling is expanding its US Managed Payroll offering, and we’re looking for a Senior Managed Payroll Specialist to join the team at a pivotal stage. In this client-facing role, you’ll own payroll delivery for a portfolio of complex US customers while helping shape the systems, processes, and feedback loops that make the service better over time.
In this role, you’ll act as a trusted payroll expert and relationship owner, managing everything from routine pay runs to nuanced edge cases with accuracy, auditability, and clear communication. You’ll thrive in a fast-moving service environment where priorities shift, customer needs vary, and independent judgment matters.
As a senior member of the team, you’ll also raise the bar for how Managed Payroll operates. You’ll own escalations, mentor specialists, identify recurring issues, improve processes and tooling, and partner closely with cross-functional teams to turn customer insights into better systems and service delivery.
This is a US-remote based role - we are not hiring in San Francisco Bay Area or New York City Metro .
- Own the end-to-end payroll cycle for a portfolio of complex US customers, including data collection,...
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