About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
We’re rapidly moving upmarket, scaling our Strategic Account Management organization, and seeking an experienced, growth-minded people leader with a proven track record of leading high-performing sales or account management teams. As a Manager of Strategic Account Management at Rippling, you will lead, coach, and scale a team of Account Managers who serve as primary relationship owners for our most Strategic customers. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of total SaaS experience, including 3+ years of direct people management experience leading Account Management or Sales teams in the enterprise+ space
- Consistent track record of team quota achievement across net retention, cross-sell/up-sell revenue, and customer adoption targets
- Demonstrated expertise in sales and coaching methodologies, and developing individual contributor skillsets
- Strong leadership agility with experience operating in high-growth, fast-paced environments, and navigating complex organizational structures
- Proven success building and maintaining long term commercial relationships, including interfacing directly with executive buyers
- Highly effective communication skills and exceptional EQ – able to build trust and work well with a diverse group inside and outside the company
More about this role
We’re rapidly moving upmarket, scaling our Strategic Account Management organization, and seeking an experienced, growth-minded people leader with a proven track record of leading high-performing sales or account management teams. As a Manager of Strategic Account Management at Rippling, you will lead, coach, and scale a team of Account Managers who serve as primary relationship owners for our most Strategic customers. You will drive team strategy, mentor ICs through complex growth and retention opportunities, and foster operational excellence to achieve company targets for customer adoption, net retention, and revenue growth.
- Hire, recruit, onboard, and retain top-tier AM talent to scale the Strategic Accounts team.
- Coach and develop Strategic AMs through 1:1s, pipeline reviews, call coaching, and active deal support to elevate team performance and career progression.
- Drive performance management and hold the team accountable to key operational metrics, pipeline generation, cross-sell quota attainment, and retention goals.
- Act as an executive sponsor on high-stakes customer renewals, expansion opportunities, and escalations to support deal execution.
- Partner closely...
Browse similar: Startup jobs · San Francisco Bay Area