About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.
About the role
Running a company changes with scale. At a small business, one person may handle payroll, onboarding, and IT. In the mid-market, those jobs become handoffs across teams and systems. At enterprise scale, policies, entities, and exceptions multiply. AI raises a new question across all three: which parts of the work can software take on, and where do people need to stay in control? Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Strong qualitative research skills and sound judgment about when quantitative, behavioral, market, or competitive evidence would strengthen the answer
- Inductive and systems thinking: you can move from specific observations to a useful explanation while accounting for the roles, rules, and dependencies around them
- Product and business judgment: you can identify the question that matters, recognize a meaningful opportunity, and recommend a direction without overstating the evidence
- Exceptional writing and storytelling: you can lead with the point, make it tangible through examples, and adjust the level of detail for product teams and senior leaders
- The ability to build trust with demanding partners, disagree clearly, and help a team make a decision
- Independence in an environment with limited established process. You can create a plan, recruit participants, and carry the work from an ambiguous question through a useful conclusion
More about this role
Running a company changes with scale. At a small business, one person may handle payroll, onboarding, and IT. In the mid-market, those jobs become handoffs across teams and systems. At enterprise scale, policies, entities, and exceptions multiply. AI raises a new question across all three: which parts of the work can software take on, and where do people need to stay in control?
Product Research works before decisions are made. As Product Research Lead, you will help shape Rippling’s point of view on where the product should go next, across new products, categories, customer segments, and AI-native ways of working.
Your scope will include foundational HR systems and the realities of hourly and complex workforces. The questions will often be broad, the product direction unresolved, and the implications larger than a single feature or team.
This is a lead-level individual contributor role. You will personally lead research, develop a grounded point of view, and write for product and company leaders. You will work with product, design, engineering, and data partners to help teams choose a direction and understand the evidence behind it. This is a strategic role for someone who wants...
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