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Strategic Operations Lead, Global Payroll

Rippling · San Francisco, CA · On-site

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About Rippling

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. Backed by Kleiner Perkins, Lightspeed and Sequoia.

About the role

Rippling’s Global Payroll Operations team manages payroll processing and services across 80+ countries around the world. As Rippling continues expanding globally, the team needs a strategic operator who can turn operational complexity into clear priorities, repeatable systems, and measurable execution. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Hands-On Operator Mindset: High grit and bias for action, eager to dive into messy processes, diagnose root causes, and build practical solutions
  • AI Niftiness & Tech Fluency: Tech-forward mindset with a habit of leveraging AI tools and automation to solve bottlenecks and scale personal leverage
  • High Adaptability & Elastic Thinking: Thrives in fast-moving, ambiguous environments where priorities shift constantly and no two days look the same
  • Structured Execution: Track record of driving complex, cross-functional projects to completion without adding unnecessary bureaucracy
  • Analytical & Data-Driven: Comfortable analyzing dashboards and operational metrics to distinguish critical risk from noise and make sound judgments
  • Exceptional Communication: Crisp written and verbal skills to synthesize dense topics for executive decision-making and frontline guidance. Strong collaborative muscle and ability to work with diverse stakeholders
More about this role

Rippling’s Global Payroll Operations team manages payroll processing and services across 80+ countries around the world. As Rippling continues expanding globally, the team needs a strategic operator who can turn operational complexity into clear priorities, repeatable systems, and measurable execution.

We are looking for a Strategic Operations Lead who reports directly to the Director of the team. This person will play a jack-of-all-trades role to improve the way the team operates as it doubles in size and triples in operational complexity. This person will help translate team priorities into operating rhythms, drive major cross-functional initiatives, improve the way the team tracks performance and risk, and ensure the right stakeholders are aligned across Product, Engineering, CX, Implementation, and Legal.

This is an exciting opportunity that offers exposure to global product operations and immediate impact on the product and customer experience.

  • Lead high-priority operational programs across global payroll product lines – identifying systemic gaps, standardizing workflows, and building durable playbooks, automation, and AI-driven tooling to support rapid global expansion

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Read the full posting on Rippling's site ↗

Operations

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