About Rival
Backed by a16z.
About the role
Rival is hiring a Customer Success Manager Customer Success Chicago Full-time Mid $85k–$125k Posted Jul 21, 2026 in Remote (US). The full description is on Rival's site.
What they're looking for
- 4+ years in B2B customer success
- Excellent communication skills
- Experience with SaaS products
More about this role
Help customers achieve measurable outcomes with Rival.
- Lead onboarding and business reviews
- Build adoption plans
- Represent customer needs internally
- 4+ years in B2B customer success
- Excellent communication skills
- Experience with SaaS products
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