Use Riverbed's AI-driven observability platform to unlock exceptional digital experiences. Enhance performance, resolve IT issues, and deliver seamless experiences effortlessly. Backed by Accel and Lightspeed.
About the role
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency.
What they're looking for
- Several years of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting
- Hands-on experience in DEX/EUEM/End User Experience Monitoring or adjacent digital workplace technologies
- Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures
- Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions
- Ability to quickly learn and adopt a broad enterprise platform beyond your core specialisation
- Strong consultative mindset with the ability to connect technical insights to business outcomes
More about this role
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com
Title: Solutions Engineer
- Act as a trusted technical advisor for enterprise customers throughout the sales cycle
- Partner closely with Sales to jointly own account and opportunity strategy, opportunity qualification, and technical wins
- Lead with Digital Employee Experience expertise, articulating value around productivity, experience, and IT effectiveness
- Position DEX, NPM+ and Riverbed IQ as core pillars of Riverbed’s platform value
-...
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