Use Riverbed's AI-driven observability platform to unlock exceptional digital experiences. Enhance performance, resolve IT issues, and deliver seamless experiences effortlessly. Backed by Accel and Lightspeed.
About the role
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency.
What they're looking for
- Bachelors, or master’s degree in computer science or equivalent professional experience
- Champion the business value of IT Performance Management, security through visibility, and business outcomes
- Technical problem-solving & troubleshooting skills with demonstrated ability to learn quickly
- Excellent speaking, business writing and presentation skills
- Ability to communicate & present effectively at all levels up to senior management & C-Suite, with technical and non-technical audiences
- Based locally in India
More about this role
Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com
Title: Performance Consultants - Operations Specialists
Specific Working Arrangements/Schedule: Supporting Extended EMEA, US East Coast Timezones.
The Operations Specialist will be part of a new remote Customer Experience (CX) Team, delivering excellence through a collective model. This team will comprise of a CX Manager, CX Adviser, an Operations specialist, a Dashboarding specialist and the Automations specialist. The Operations specialist is...
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