Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
About the role
As an Associate Manager, Clinical Claims, you’ll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You’ll review advertising and broader company claims across channels, partnering closely with Marketing, Legal, Regulatory, Clinical, and Product teams and reporting to the Director of Scientific Affairs. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Review advertising, website content, product pages, packaging, social media, and sales materials to ensure clinical and performance claims are accurate, substantiated, and compliant
- Evaluate supporting evidence (clinical studies, published literature, consumer research) and determine whether it is strong enough to support each claim
- Partner with Marketing, Legal, Regulatory, Clinical, and Product to give clear guidance on claim wording, risk level, and any additional substantiation needed
- Enable bold, defensible marketing by offering workable alternatives and solutions
- Own and build the claims library and evidence database so approved claims and their supporting data are documented and defensible
- Establish and refine claims review processes, templates, and approval workflows that scale with the business
More about this role
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As an Associate Manager, Clinical Claims, you’ll make sure everything Ro says about its products and services is accurate, evidence-based, and compliant, while helping Marketing say it boldly and defensibly. You’ll review advertising and broader company claims across channels, partnering closely...
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