Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
About the role
Own the end-to-end learning strategy for hundreds of clinical and non-clinical patient-facing team members, spanning onboarding, new programs and launches, ongoing learning, and performance-based retraining. Establish priorities and learning approaches that support business objectives, operational readiness, and high-quality patient care. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Set the learning strategy
- Build scalable learning systems and processes
- Measure learning effectiveness and drive performance improvement
More about this role
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As the Director of Learning & Development on Ro's Care Delivery team, you will own the learning strategy and programs supporting hundreds of clinical and non-clinical patient-facing team members. You will ensure our teams have the knowledge, skills, and resources to deliver high-quality patient...
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