Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
About the role
As an Engineering Manager on the Ro Patient Experience team, you’ll be responsible for the surface areas that support millions of patients in their treatment journey - everything from coordinating treatment plans with their provider to receiving counseling and support from their care team. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Set the technical and execution direction for a full-stack team that brings together capabilities and services from across Ro into a cohesive, intuitive patient experience
- Shape the strategy and evolution of AI-enabled patient experiences across Ro, balancing rapid iteration with reliability, technical quality, and patient trust
- Partner closely with Product and Design to translate complex healthcare workflows and underlying systems into experiences that feel simple and useful to patients
- Turn ambiguous patient and business problems into clear priorities and executable plans, defining a path forward even when requirements, ownership, or success metrics are still evolving
- Stay close to execution — coaching and developing engineers while digging into technical decisions, product tradeoffs, patient feedback, and data when needed to unblock the team and drive critical initiatives forward
More about this role
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care . We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro , you’ll work on systems that operate at scale, with an opportunity to:
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and...
Browse similar: Startup jobs · New York