Ro is a telehealth company connecting patients with US-licensed professionals entirely online. Get treatment now for weight loss, sexual health, hair loss, fertility, & more. Backed by General Catalyst.
About the role
As a Staff Software Engineer/Tech Lead on our Patient Experience team, you’ll serve as a technical and architectural leader for the systems that help patients discover, start, and continue their care with Ro. You'll be responsible for the patient-facing platform that supports patients taking the first steps in their patient journey - and the second, and the tenth, and the 100th. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Translate patient and growth opportunities into technical strategy, partnering with product and engineering to determine how systems should evolve to support the outcomes we’re trying to achieve
- Lead complex, backend-oriented engineering work across healthcare intake and prescription flows, commerce, merchandising, subscriptions, renewals, and related patient experiences
- Shape ambiguous problems from the earliest stages, bringing systems thinking and technical judgment into product decisions rather than engaging only once requirements have been defined
- Elevate the team’s technical and product thinking, helping engineers reason about both the systems underneath an experience and the patient and business outcomes those systems enable
- Develop a deep understanding of Ro’s business and patient journey, and translate those insights into high-impact technical opportunities that improve patient outcomes and drive revenue and growth
More about this role
At Ro, we believe that when people achieve their health goals, they can achieve their life goals. The highest-leverage way to move society forward is to give people their health, and the current healthcare system isn’t built to do that. It was built to bill, not to serve patients.
We’re building a new system. One where the patient is in control. One designed from scratch for the digital age.
At Ro, technology isn’t just a function… It's core to how we deliver care . We’ve built a vertically integrated healthcare platform that connects telehealth, diagnostics, pharmacy, and logistics into a seamless, end-to-end experience for millions of patients.
…and we’re just getting started.
As part of Tech @ Ro , you’ll work on systems that operate at scale, with an opportunity to:
- Solve complex, high-concurrency problems across a full-stack platform
- Build and ship quickly with tight feedback loops and real-world impact
- Own systems end-to-end, from architecture to production performance
- Work alongside experienced operators, technical leaders, and clinicians
- Help define how modern healthcare should be delivered
We’re a performance-driven team with a strong sense of ownership and...
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