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Director, Law Enforcement & Critical Harms Operations

Roblox · San Mateo, CA, United States · On-site

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About Roblox

Roblox is a global platform where millions of people gather together every day to imagine, create, and share experiences with each other in immersive, user-generated 3D worlds. Backed by First Round.

About the role

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As Director, Law Enforcement & Critical Harms Operations, you’ll lead three key verticals within Roblox Safety Operations: Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 10+ years of leading exceptional safety operations in law enforcement, intelligence, government, or trust and safety
  • Deep familiarity with U.S. and non-U.S. law enforcement response frameworks, e.g., U.S. Stored Communications Act, CLOUD Act, emergency disclosures, and cross-border constraints
  • Experience owning and successfully leading others in high-pressure, sensitive, and complex investigations
  • Proven track record managing high-volume operations queues, and building standard operating procedures, training programs, QA frameworks, and operational dashboards
  • Subject-matter expertise in child safety laws, policies, and considerations
  • Excellent communication, leadership, and stakeholder management skills
More about this role

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

As Director, Law Enforcement & Critical Harms Operations, you’ll lead three key verticals within Roblox Safety Operations:

  • Law Enforcement Operations: the operational backbone of Roblox’s law enforcement collaboration, responsible for the scaled review and processing of global law enforcement requests seeking the disclosure of Roblox account records.
  • Critical Harms Investigations & Incident Management: the team...

Read the full posting on Roblox's site ↗

Safety Operations (Non-Tech)

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