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IT Support Specialist

Rocket Lab · Albuquerque, NM · On-site

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About Rocket Lab

The end-to-end space company delivering reliable launch services, spacecraft, satellite components. Backed by Bessemer and Khosla.

About the role

As an IT Support Specialist based onsite at Rocket Lab’s SolAero (SOL) you will have the opportunity to support our global teams by ensuring seamless access to information and smooth operation of our computer systems, networks, and devices. In this role, you will provide day-to-day IT support, interact positively with staff, and play a key role in onboarding new hires to ensure productivity from day one. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 2+ years’ experience in IT support and high school diploma or GED
  • PC hardware ( including assembly and disassembly of desktop PCs )
  • Understanding of networking infrastructure and basic troubleshooting (TCP/IP/DNS)
  • A scripting language
  • Active Directory and Group Policy
More about this role

Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity’s reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us.

Rocket Lab’s IT team is responsible for how our global teams access information and run operations across our computer systems, networks, and devices. Our hardworking IT team is a group of flexible problem-solvers working in a fast-paced environment but who also thrive under the challenge of supporting all of our proprietary systems and people, from finance to launch operations.

As an IT Support Specialist based onsite at Rocket Lab’s SolAero (SOL) you will have the opportunity to support our global teams by ensuring seamless access to information and smooth operation of our computer systems, networks, and devices. In this role, you will provide day-to-day IT support, interact positively with staff, and play a key role in onboarding new hires to ensure productivity from day one. This role is ideal for someone seeking fast-tracked career progression, exposure to multiple...

Read the full posting on Rocket Lab's site ↗

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