Startups

Senior IT Support Specialist

Rocket Lab · Albuquerque, NM · On-site

← All jobs
About Rocket Lab

The end-to-end space company delivering reliable launch services, spacecraft, satellite components. Backed by Bessemer and Khosla.

About the role

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR), Rocket Lab Employees must be a U.S. citizen, lawful U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be eligible to obtain the required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce, as applicable. Learn more about ITAR here .

What they're looking for

  • 4 + years of experience in IT support or service and high school d iploma or GED equivalent
  • O perational experience with most and proficiency in at least two of the following:
  • PC hardware (assembly and disassembly of desktop PCs)
  • Understanding of networking infrastructure and basic troubleshooting (TCP/IP/DNS)
  • A scripting language
  • Active Directory and Group Policy
More about this role

Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity’s reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us.

SENIOR IT SUPPORT SPECIALIST

As a Senior IT Support Specialist based onsite at Rocket Lab’s SolAero Office (SOL) , you will work closely with the IT Client Services Lead, and multiple IT teams, including Infrastructure and Launch, in a fast-paced and dynamic environment. You will be the senior on-site support person for the staff at the SolAero office. This role is ideal for a professional seeking to broaden their technical expertise working with multiple technologies, while providing mentorship within a dynamic, collaborative IT team. It offers the opportunity to take ownership of more complex tasks and projects while working closely with multiple IT teams. A natural curiosity and a drive to continuously learn are essential to be successful in this role.

  • Carry out the day-to-day functions required to provide the efficient delivery of IT services to Rocket Lab.

-...

Read the full posting on Rocket Lab's site ↗

Client Services

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.