Rocket Money is a subscription manager that helps find and cancel unwanted subscriptions, and helps you create a custom budget to track monthly spending and expenses. Backed by Accel.
About the role
The Business Operations Manager will be the operational owner for Rocket Money’s deposit products. You will run Business Operations for our existing savings plan account (FBO) and our new high yield savings account (HYSA), and build the operating foundation for any future deposit products. This role sits at the intersection of product, customer support, legal / compliance, fraud, and marketing, acting as the connective tissue that ensures our deposit products are safe, scalable, compliant, and financially sound. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 4+ years of experience in Business Operations, Strategy, Product Operations, or a highly cross-functional operational role
- You thrive in ambiguity and act like an owner, you’re energized by figuring things out
- Exceptional communicator, you can make complex systems simple
- Strong project manager with a bias toward action
- Comfortable with data analysis and turning metrics into decisions (Looker, pivot tables)
- Proven ability to work with partners, vendors, and technical + non-technical stakeholders, balancing diplomacy and assertiveness
More about this role
Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. We help our members understand and optimize their financial lives, and increasingly, we help them grow their money through consumer-friendly savings products.
As we expand our portfolio of deposit products, we’re looking for a strategic, hands-on operator to own and scale Business Operations for this critical business line.
The Business Operations Manager will be the operational owner for Rocket Money’s deposit products. You will run Business Operations for our existing savings plan account (FBO) and our new high yield savings account (HYSA), and build the operating foundation for any future deposit products.
This role sits at the intersection of product, customer support, legal / compliance, fraud, and marketing, acting as the connective tissue that ensures our deposit products are safe, scalable, compliant, and financially sound.
If you thrive in ambiguity, enjoy architecting systems from scratch, and have a history of becoming the “go-to person” for a complex business area, this role is for you.
- Own day-to-day business operations for FBO, HYSA and new features for these...
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