Own the post-purchase experience with Route. Scale your brand using the #1 platform for package protection, AI-driven returns, and real-time tracking. Backed by Madrona.
About the role
As a Senior Product Analyst on Route’s Product team, you will be a strategic and analytical partner to the Product team, helping shape product strategy, evaluate opportunities and improve the performance of our products. You will work across complex and sometimes ambiguous questions, bringing together product data, customer behavior and business context to help teams make better decisions. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 5+ years of experience in product analytics, business or operations analytics, or data analytics supporting a product or growth organization
- Strong product and business judgment, with a demonstrated ability to move beyond reporting what happened to explaining why it happened, what it means and what should happen next
- Advanced SQL skills and experience independently working with large, complex datasets
- Strong experience with dbt, data modeling, metric design and modern analytics engineering practices
- Strong foundation in statistics and experimentation, including A/B testing, hypothesis testing, confidence intervals, sample sizing and common sources of experimental bias
- Experience defining KPIs and building measurement frameworks for products, features or business initiatives
More about this role
When shoppers hit "buy," a great customer experience doesn’t end, it’s just getting started. For too long, everything after checkout has been the weakest link in ecommerce: confusing tracking, lost or damaged packages, clunky returns, and missed opportunities to turn first-time buyers into lifelong fans. That's why we built Route.
Our mission is simple: we create shopper confidence that fuels brand growth. Route is the leading post-purchase platform for modern ecommerce, trusted by over 13,000 brands and protecting more than $20 billion in gross merchandise value to date. From package protection and industry-leading order tracking to returns and exchanges, cash back loyalty, and engaging product recommendations, Route brings every moment after checkout into one powerful platform, empowering shoppers with visibility and peace of mind while giving merchants loyalty that lasts well beyond the first sale.
Since launching in 2018, Route has raised over $250 million from leading investors including Craft Ventures, Hedosophia, and Hanaco Ventures, and has grown into a complete post-purchase ecosystem loved by millions of shoppers and the brands they buy from. Throughout that growth,...
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