Backed by Greylock, Khosla and Lightspeed.
About the role
Rubrik's Deal Operations team sits at the center of quote-to-cash. We own the complex, exception-based quoting work that keeps deals moving — the things standard systems can't do on their own — and we bring Sales, Finance, Renewals, and IT together so decisions get made with the full picture of how our systems actually work.
What they're looking for
- 7+ years in deal desk, deal operations, revenue operations, or quote-to-cash, with a strong grasp of CPQ (Salesforce/SFDC) and complex quoting
- People-management experience, or clear readiness to step into it — you've led work and people through ambiguity and quarter-end pressure
- Comfort in the grey area — energized, not paralyzed, by problems without a clean playbook, you can make a defensible call and move
- Strong upward communication — you translate technical, system-level complexity into crisp, decision-ready recommendations for senior leaders
- A change-driver's instinct — you see the difference between firefighting and fixing the root cause, and you push for the fix
- Systems-and-process orientation: you understand how upstream decisions ripple through downstream systems (booking, revenue, commissions, forecasting)
More about this role
Rubrik's Deal Operations team sits at the center of quote-to-cash. We own the complex, exception-based quoting work that keeps deals moving — the things standard systems can't do on their own — and we bring Sales, Finance, Renewals, and IT together so decisions get made with the full picture of how our systems actually work.
We're hiring a Manager, Global Deal Operations and Governance to lead that team day to day — someone equally comfortable running a tight operation and driving change across the organization. It's a role for a leader who thrives in ambiguity, turns deep system complexity into clear recommendations, and knows the difference between keeping the lights on and making the operation fundamentally better.
- Lead and develop a global team of deal operations analysts across regions and time zones — ownership, workload, coaching, performance, and hiring.
- Own the health of day-to-day deal operations — exception quoting, case management, approval queues, and CSAT/replacement handling — to the speed and accuracy targets Sales and Finance depend on, especially at quarter-end.
- Set clear ownership and service levels so work stops falling through the cracks or escalating...
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