Backed by Greylock, Khosla and Lightspeed.
About the role
Renewal Strategy & Operations is the team that builds the operating system for that asset. We sit at the intersection of commercial strategy, systems, and execution, and we are genuinely in a 0-to-1 build phase - the forecasting models, governance frameworks, quoting infrastructure, and playbooks that will run this business at 2x today's scale don't fully exist yet. That's the work: you will be designing the machine.
What they're looking for
- Act as a direct strategic and analytical partner to the Senior Director, translating renewal metrics (ARR retention, churn, NRR/GRR, pipeline coverage) into a narrative leadership can act on
- Shape how the business talks about renewals in QBRs, and leadership reviews: what matters, why, and what we're doing about it
- Build the playbooks, governance frameworks, and standard operating procedures that don't exist yet, with an eye toward what this function needs to look like in two years, not just this quarter
- Run quote governance and data quality as a discipline: root-causing discrepancies across CRM and renewal systems and building the controls that prevent them from recurring
- Partner with IT and RevOps to define what the systems and automation should actually do, rather than reacting to what they currently do
- Be the primary liaison between Renewals Operations and BI/Data teams, and a trusted partner to Sales, Finance, Legal, and Customer Success on renewal goals, definitions, and standards
More about this role
About the Team
Rubrik's Renewal Strategy & Operations team protects one of the most valuable, fastest-compounding assets in enterprise software: $1.57 billion in subscription ARR, growing 32% year-over-year. Every one of those dollars sitsinside a renewal contract - which means protecting and compounding that ARR is one of the highest-leverage jobs in the company.
Renewal Strategy & Operations is the team that builds the operating system for that asset. We sit at the intersection of commercial strategy, systems, and execution, and we are genuinely in a 0-to-1 build phase - the forecasting models, governance frameworks, quoting infrastructure, and playbooks that will run this business at 2x today's scale don't fully exist yet. That's the work: you will be designing the machine.
You'll bring a strategic voice that understands renewals as a business - thinking in terms of root cause, leverage points, and scalable systems. You'll partner directly with Sales, Finance, Deal Desk, Product, and IT leaders, and your fingerprints will be on the foundation this function runs on for years.
What You'll Do
Be a strategic partner to the business
- Act as a direct strategic and analytical partner...
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