Modern, easy to use point of sale for independent supply stores, powered by AI and your data. Running in 500+ stores. Backed by Battery and Bessemer.
About the role
We’re hiring a Manager, Implementation to lead the team responsible for getting every new Rundoo customer live and successful. You’ll own implementation outcomes across the business: team attainment, resource allocation, operating cadence, process design, escalation, and forecasting. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Chicago-based and excited to work in an office at minimum 4 days/week
- A high-accountability leadership style paired with a genuine commitment to supporting your team
- Experience leading an implementation, onboarding, professional services, customer success, or other post-sale team with a measurable delivery or revenue target
- A track record of helping a team consistently hit its number—not relying on one or two top performers
- Strong operating discipline, including pipeline management, forecasting, resource allocation, and performance management
- Excellent coaching skills, with the ability to deliver feedback that is both direct and actionable
More about this role
Our mission is to empower independent supply stores with best-in-class technology. Think of your local hardware store or mom-and-pop nursery—these are our clients. From paint to lumber to flooring, over 200,000 such stores across the country sell over $1T of building materials annually using outdated, on-premises systems. We’re aiming to help them modernize so that they can continue to thrive.
Backed by leading investors including Battery, Bessemer and CRV, we've raised $48M across four rounds and are growing quickly: We're live in over 500 stores across the USA, Canada, and the Caribbean, and integrated with over 20 industry partners. Our team is made up of builders, sellers, and industry veterans with a shared goal: to bring modern technology to an overlooked industry.
We’re hiring a Manager, Implementation to lead the team responsible for getting every new Rundoo customer live and successful. You’ll own implementation outcomes across the business: team attainment, resource allocation, operating cadence, process design, escalation, and forecasting.
This is a hands-on leadership role for someone who sees implementation as a commercial discipline. You’ll set clear expectations,...
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