Backed by 500 Global.
About the role
The Implementation Manager is responsible for planning, installing, training and support for new and existing point of sale clients. You will work in conjunction with the client’s team to configure and install point of sale software and hardware. The Implementation Manager, Sr is responsible for researching and facilitating resolution of all implementation issues at the client site. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- System implementation and training: Pre-implementation project management, planning, scheduling and client preparation
- On-site implementation of live system, and train staff to comfortable level by conclusion of visit
- Develop post-implementation plan, obtain necessary client sign-offs and thoroughly document all implementation/training details
- Respond to client service requests in a timely manner and resolve issues to client satisfaction
- Recommend and perform upgrades on systems to ensure longevity
- Diagnose and resolve hardware, software, and user error problems, both on the phone and on site as required
More about this role
Implementation Manager
North Hospitality - Remote, US
The Implementation Manager is responsible for planning, installing, training and support for new and existing point of sale clients. You will work in conjunction with the client’s team to configure and install point of sale software and hardware. The Implementation Manager, Sr is responsible for researching and facilitating resolution of all implementation issues at the client site. The Implementation Manager, Sr is responsible for providing technical assistance and support related to computer systems, hardware, and/or software.
- System implementation and training: Pre-implementation project management, planning, scheduling and client preparation
- On-site implementation of live system, and train staff to comfortable level by conclusion of visit
- Develop post-implementation plan, obtain necessary client sign-offs and thoroughly document all implementation/training details
- Respond to client service requests in a timely manner and resolve issues to client satisfaction
- Recommend and perform upgrades on systems to ensure longevity.
- Diagnose and resolve hardware, software, and user error problems, both on the phone and on...
Browse similar: Startup jobs · Remote jobs