Salient automates collections, servicing, regulatory audit, insurance claims, and dispute resolution for consumer lenders. Backed by Y Combinator and a16z.
About the role
We're hiring the Lead Product Manager for the agent product itself, omni-channel. You will own what the agent can do, how well it does it, and how quickly a new lender can get it live. This is the most important surface at the company, and today it's a set of very capable channels that needs to become one coherent product.
What they're looking for
- • You've shipped LLM-powered products to real users — not demos. You can reason about prompting, evals, retrieval, tool use, and latency/cost tradeoffs, and you know where models break
- • You own outcomes, not artifacts. You move fast, decide with incomplete information, and are comfortable being the most accountable person in the room
- • You go to the source. You'll listen to hundreds of calls and sit with ops teams because that's where the real workflow lives
- • You're rigorous about measurement. You can tell a model problem from a product problem from a data problem
- • You hold your own with engineers. You can read a trace, debate an architecture decision, and write a spec that doesn't need translating
- • You have instincts for risk. You know how to design a system that's allowed to be wrong sometimes without that being catastrophic
More about this role
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
We're hiring the Lead Product Manager for the agent product itself, omni-channel. You will own what the agent can do, how well it does it, and how quickly a new lender can get it live. This is the most important surface at the company, and today it's a set of very capable channels that needs to become one coherent product.
This is a hands-on role....
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