Salient automates collections, servicing, regulatory audit, insurance claims, and dispute resolution for consumer lenders. Backed by Y Combinator and a16z.
About the role
We're hiring a Telephony Infrastructure Engineer to own the voice platform behind Salient's AI agents: the SIP edge, Asterisk, the voice audio and dialing layers, and the call servers that connect borrowers to our agents. You will work directly with our AI agent engineers, telephony specialist, customer success, and carriers.
What they're looking for
- • You've run production voice infrastructure at meaningful scale and have been on call for it
- • You know SIP, SDP, and RTP deeply and debug from traces and pcaps
- • You can debug EC2/K8s networking issues that result in deadair—and develop monitoring and testing plans to minimize deadair
- • You understand real-time media, WebRTC, and latency budgets
- • You design for backpressure, graceful degradation, and safe deploys of stateful services
- • You've built load tests that found real bottlenecks before customers did
More about this role
Salient builds AI agents for regulated financial services. Our agents automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.
Backed by a16z and Y Combinator, with $75M raised in Series A funding
Cash flow positive and profitable, with mid eight figure ARR achieved in under two years
Already serving more than 20% of the auto lending industry
Processing millions of real customer calls and transactions every day
Fully deployed in production with major financial institutions
Actively expanding into new financial services segments
Building together in person in San Francisco
We are deeply integrated with our customers, own the full technology stack, and move quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
We're hiring a Telephony Infrastructure Engineer to own the voice platform behind Salient's AI agents: the SIP edge, Asterisk, the voice audio and dialing layers, and the call servers that connect borrowers to our agents. You will work directly with our AI agent engineers, telephony specialist, customer success, and carriers.
This is a hands-on...
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