Backed by General Catalyst and a16z.
About the role
As a Mid-Market Account Manager, you are your customers' trusted advisor and their long-term partner at Samsara, from adoption to value realization and through to renewal. You develop deep knowledge of the Samsara platform and the technical acumen to advise customers on how to customize the platform for their fleet and unique challenges. You pick up where our Implementation team leaves off, building the relationship, driving adoption, and ensuring customers realize measurable value from the product. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- 2 to 5+ years in a customer-facing role such as renewals, account management, or sales, ideally in SaaS, technology or logistics supporting or working with technical products
- A track record of consistent quota over-achievement
- Solutions-oriented with strong problem-solving skills
- Proven track record of building trust and communicating effectively and empathetically with a wide variety of internal and external stakeholders: Executives, Sales, Product, Support, and day-to-day users of our software
- Strong communication, presentation, and organizational skills
- Familiarity with Salesforce, Gainsight, Gong or similar GTM tools
More about this role
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
As a Mid-Market Account Manager, you are your customers' trusted advisor and their long-term partner at Samsara, from adoption to value realization and through...
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