Backed by General Catalyst and a16z.
About the role
Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption and maximize the long-term value they receive from Samsara.
What they're looking for
- 6+ years of work experience with most recent experience in a Senior Customer Success, Account Management, or strategic consulting role
- Track record of anticipating strategic obstacles and resolving complex challenges through a blend of foresight, deep business insight, and diplomatic poise under multifaceted pressure
- Proven ability to build trust and communicate effectively across all levels, from executive leadership to technical teams and daily end-users, both internally and externally
- Experience supporting Enterprise SaaS and/or Fortune 500 companies and working with technical products
- Bachelor’s degree from a 4-year institution
- This role requires up to 25-40% travel
More about this role
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Our Enterprise Select Customer Success Managers pick up where our Services team leaves off, working with our largest and most complex customers to drive adoption...
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