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Jr Manager, D2C Operations | Samsung Electronics

Samsung · Torre Lexus, San Jose, COSTA RICA · On-site

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About the role

Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation. Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s degree in Business Administration, Marketing, Industrial Engineering, or a related field
  • Minimum 4 years of related professional experience in sales, account management, e-commerce, or retail operations
  • Experience managing KPIs and continuous improvement in business processes
  • Experience with social media management, negotiation, and communication
  • Fluent English
  • Full-time availability (48 scheduled weekly hours, standard Costa Rica shift)
More about this role

Who are we?

Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.

Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.

We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.

Join us at Samsung and find your opportunity to do what you can't.

Looking for more? Visit our website www.samsung.com or our career page HERE!

Role and Responsibilities

Responsible for our Online Business Process Management team in Costa Rica, based in San José (Torre Lexus). This role will standardize back-end process capabilities to enhance the customer experience, eliminate customer friction before and after purchase, and manage eStore and offline store performance for the Costa Rica and Nicaragua territory.

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Read the full posting on Samsung's site ↗

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