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Product Support Engineer

Samsung · 6555 Excellence Way, Plano, TX, USA · On-site

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About the role

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s Degree or higher in Engineering required, from an accredited college or university or equivalent experience
  • Minimum with 6+ years of experience in a Consumer Electronic product support or service support role. Commercial Display experience is preferred
  • Knowledge of network infrastructure. Specifically, Wi-Fi, Bluetooth and other methods to connect products to each other, as well as to home networks
  • The ability to develop and maintain excellent working relationships with peers and leadership within the department
  • Ability to work cooperatively and to occasionally interface with senior management for technical information exchange
  • Work under very little supervision and guidance to identify and ensure achievement of team goals and to complete individual work assignments within established time frames
More about this role

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

The Product Support Engineer role is responsible for the overall management and leadership to...

Read the full posting on Samsung's site ↗

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