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Product Support Engineer

Samsung · 6625 Excellence Way, Plano, TX, USA · On-site

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About Samsung

Discover the latest in electronic & smart appliance technology with Samsung. Find the next big thing from smartphones & tablets to laptops & tvs & more.

About the role

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • Bachelor’s Degree in Engineering or equivalent experience (4 years)
  • 4+ years of Home Appliance/Engineering experience, preferably in Home Appliance product support or service support roles
  • Knowledge of home appliance products and functions
  • Proficient in large data analysis from multiple sources
  • Ability to interpret engineering specifications and technical documents
  • Strong relationship-building skills with internal and external stakeholders
More about this role

This role is not eligible for immigration sponsorship

Headquartered in Plano, TX, Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Position Objective: The DA Product Support Engineer is responsible for managing New Product Introduction (NPI) product...

Read the full posting on Samsung's site ↗

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