Scopely is expanding the possibilities of play through game experiences that aim to inspire community, connection and competition. Inspire play, every day. Backed by Battery, Bessemer and NEA.
About the role
Scopely is looking for a Director of Community to join an unannounced project team remotely in the US.
What they're looking for
- Extensive experience leading Community Management, Player Experience, Customer Support, or Live Operations for successful live-service games
- Proven success building Community or Customer Support functions from the ground up, establishing scalable processes before large teams exist
- Demonstrated ability to balance strategic leadership with hands-on execution in fast-moving development environments
- Experience managing agencies, outsourcing partners, regional contractors, or external service providers to deliver global player experiences
- Proven ability to influence product strategy through player insights, community intelligence, and customer feedback
- Deep understanding of live-service player expectations, community engagement, customer support operations, and trust-building strategies
More about this role
Scopely is looking for a Director of Community to join an unannounced project team remotely in the US.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
We are in the development stages of one of our new unannounced projects, and are looking for passionate game makers to collaborate, get in early and make their mark on this exciting venture!
As the Director of Community , you will define the vision, strategy, and execution for the game's global player experience across Community Management and Customer Support. You will serve as the executive voice of the player, ensuring player needs, expectations, and sentiment are represented throughout development and live operations while building a trusted, long-lasting relationship between our players and the game team.
This is a unique opportunity to build the Community and Customer Support function from the ground...
Browse similar: Startup jobs