Who We Are Scratch Financial (“Scratch”) is a late stage venture-backed financial technology business based in Pasadena, California. Backed by Norwest.
About the role
SDRs at Scratch play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices. This role requires resilience, empathy, and a solutions-oriented mindset. You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations.
What they're looking for
- Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach
- Master the value proposition and benefits of Scratch’s payment platform and financing options
- Generate and qualify leads through cold-calling, targeted email campaigns, and account research
- Book meetings and product demos for Account Executives with qualified prospects
- Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management
- Stay informed on veterinary industry trends, payment technology developments, and competitor offerings
More about this role
Position Overview
Being a Sales Development Representative (SDR) at Scratch is both challenging and rewarding. This is an opportunity for those who want to be part of something bigger than themselves: improving the lives of pets and the people who care for them. We fulfill our vision with industry-leading payment solutions like Scratch Checkout , which streamlines payments and offers financing options directly at the practice.
SDRs at Scratch play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices. This role requires resilience, empathy, and a solutions-oriented mindset. You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations.
Our team is collaborative, supportive, and driven by a shared belief that technology can make veterinary care more accessible. Joining Scratch means working alongside smart, passionate teammates who care deeply about animals, their owners, and the professionals who treat...
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