Track and optimize your brand visibility across ChatGPT, Claude, Perplexity, and all major AI search engines. Get actionable insights to drive growth. Backed by Freestyle Capital.
About the role
You'll be one of the first Customer Success Managers on Searchable's U.S. team, working 3-4 days in office in our Salt Lake City office and reporting to the Head of Customer Success. You'll own a book of agencies and enterprise accounts from onboarding through renewal and expansion. This isn't a support seat or a relationship-only role. You'll help customers turn AI Search data into decisions, and you'll help build the playbooks, reporting and operating rhythms the team runs on as we scale. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Four things matter most to us
- Owner mindset. You treat your accounts like your own business. You look at the data and come to customers with a recommendation, not a status update, and you raise risk before anyone asks
- Self-directed builder. You don't wait for a playbook to exist. When you solve a problem for one customer, you build the thing that solves it for the next twenty
- Executive presence. You can hold your own with a VP or CMO, push back when needed and still be trusted the next day
- Growth-driven. You spot revenue opportunities in your book and go after them. You grow accounts by growing the customer's results, so expansion feels like the obvious next step, not a sales pitch
- Just as important, you care about your customers' success and hold a clear bar for quality in your own work. You get fluent in the platform fast and use its data to tell customers something they didn't know
More about this role
We’re building the future of AI-powered search visibility.
As platforms like ChatGPT and emerging AI systems reshape how people discover information, we help brands understand and optimize their presence in this new landscape. Backed by leading investors, we’re at a pivotal stage: strong product, early traction, and a rapidly growing market opportunity.
You'll be one of the first Customer Success Managers on Searchable's U.S. team, working 3-4 days in office in our Salt Lake City office and reporting to the Head of Customer Success. You'll own a book of agencies and enterprise accounts from onboarding through renewal and expansion.
This isn't a support seat or a relationship-only role. You'll help customers turn AI Search data into decisions, and you'll help build the playbooks, reporting and operating rhythms the team runs on as we scale.
You don't need to know our platform on day one. We'll teach the product. We're hiring for ownership, judgment and the ability to build.
Own a book of agencies and enterprise accounts end to end: onboarding, adoption, renewal and expansion.
Get new customers to a first meaningful result fast, with prompt sets, competitor tracking and a clear...
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