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Lead Product Manager, Fan Experience

SeatGeek · New York, New York · On-site

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About SeatGeek

Backed by Accel.

About the role

Today that journey spans many surface areas and responsible teams. We're looking for a Lead Product Manager to focus on the end to end experience, from the first touchpoint through landing and onto the event page, including fans who leave and come back. Once fans land, you'll also own the consistency of the features that follow them across every surface, such as price display and fee transparency, credits and incentives, notifications, saved and followed events, and our guarantee and trust signals. Found on 1752vc Careers, the job board for startup and VC roles.

What they're looking for

  • 8+ years of product management in consumer e-commerce, marketplaces or travel, including work on acquisition funnels, landing experiences or growth
  • A proven ability to get work prioritized and shipped by teams you don't manage
  • Working fluency in paid marketing, SEO, AI-driven discovery, and attribution
  • Strong experimentation, analytical and written communication skills
  • Experience with pricing, trust or design-system work that spans many surfaces, and strong attention to detail
  • Bonus: Experience using automation or AI tools to monitor product quality at scale
More about this role

By catering to both fans and rightsholders, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and venues have seamless access to their audiences. Because everyone should expect more from ticketing.

Most fans don't start their ticket search on SeatGeek. They start with a conversation with ChatGPT, a Google search, an Instagram ad, a team's website, an email, or a link from a friend. What happens in the first few seconds after they land decides whether they find their tickets with us or go back to searching.

Today that journey spans many surface areas and responsible teams. We're looking for a Lead Product Manager to focus on the end to end experience, from the first touchpoint through landing and onto the event page, including fans who leave and come back. Once fans land, you'll also own the consistency of the features that follow them across every surface, such as price display and fee transparency, credits and incentives, notifications, saved and followed events, and our guarantee and trust signals. Fans meet these everywhere, yet no single team owns them.

This role doesn't have its own squad. You'll deliver through other teams'...

Read the full posting on SeatGeek's site ↗

Product Management

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