Startups

Customer Support Specialist

Second Nature · Remote, USA · Remote

← All jobs
About Second Nature

Second Nature combines weight loss medication, dietitian coaching, and behaviour change support. NHS-trusted, CQC-regulated care for lasting results. Backed by 500 Global.

About the role

Second Nature is looking for an experienced Customer Support Specialist to join our growing team and support our customers - property managers and their residents. The Customer Support Specialist helps the team by delivering an unforgettable customer experience, solving customer issues with positive energy, a can-do attitude and a smile you can feel. Answer inbound customer service emails/calls and resolve issues in a timely manner

More about this role

We live in a world where everything has become convenient. Now you can get a ride anywhere, buy anything, answer any question with just a couple clicks on your phone. Convenience isn’t a luxury, it’s an expectation.

So why not renting? It’s still a chore to get utilities set up, buy renters insurance, get air filters changed, handle pest control, and more.

That’s why we’ve built the world’s first Resident Experience Platform that makes resident onboarding, resident services, and ancillary revenue effortless for property managers.

We’re passionate about turning friction into triple win experiences for residents, property managers, and investors. That way renting can be easy and rewarding for everyone.

And now you can join us. Apply today to join 290+ passionate, creative people who strive to make a difference each day so residents, property managers, and investors all win – creating the ultimate Triple Win.

Second Nature is looking for an experienced Customer Support Specialist to join our growing team and support our customers - property managers and their residents. The Customer Support Specialist helps the team by delivering an unforgettable customer experience, solving customer...

Read the full posting on Second Nature's site ↗

Client Experience & Operations

Build your edge while you search

Free tools for founders and investors, plus VC Unfiltered, our take on startups, venture and the people who build them.