Engage your customers and improve customer loyalty with an AI customer experience platform trusted by enterprises worldwide. Backed by SoftBank VF, Y Combinator and Techstars.
About the role
Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- You have successfully improved internal sales operations, positively impacting the information GTM teams use to drive revenue
- You have experience implementing AI solutions and turn to AI first when approaching your work. You can "AI pill" our GTM processes
- You have excellent organizational, planning, and project management skills. You bring order and resolve to a fast-paced environment, juggle several projects concurrently, and shift priorities as needed
- You are a driver, not a passenger: you operate autonomously, take charge, get it done, and have demonstrated this repeatedly
- You stay calm and collected, approaching problems with a forward-thinking mindset
- You pay close attention to detail and have successfully delivered on complex projects which improved business outcomes
More about this role
Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion conversations every month.
We're looking for a GTM Engineer to help realize Sendbird's vision of connecting businesses and individuals and empowering them to achieve more than ever before. As the Sales Operations Manager on the Revenue Operations team, you will be responsible for the systems, processes, and data behind our go-to-market motion, while driving global cross-functional projects with Marketing, Sales, Customer Success, Finance, and Product. You will report to the Head of Revenue Operations. Revenue Operations consists of Marketing Operations, Sales Operations,...
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