Sensi’s agentic OS platform fueled by care intelligence empowers care providers to deliver 24/7 superior senior care, optimize operations, and scale efficiently, freeing teams from the chaos and burnout. Backed by Insight.
About the role
You will serve as the trainer, coach, relationship-builder, and onsite implementation expert for agencies adopting Sensi’s technology. Your job is to make sure agencies not only install the product correctly, but truly understand how to use it, explain it, and integrate it into their care model with confidence. Found on 1752vc Careers, the job board for startup and VC roles.
What they're looking for
- Lead onsite deployments with home care agencies, including device setup, router installation, staff training, and hands-on implementation support
- Train agency teams on how to use Sensi’s technology, understand key workflows, and confidently explain the product to clients, families, and internal stakeholders
- Serve as the onsite teacher, coach, and trusted advisor who helps non-technical users feel comfortable and confident with the platform
- Present Sensi’s AI product and value proposition to agency teams, clients, families, and key stakeholders during field visits
- Manage onboarding from post-sale through successful implementation, ensuring agencies are trained, operational, and positioned for long-term adoption
- Identify training gaps, adoption risks, or operational blockers and work cross-functionally to resolve them
More about this role
About the Role
Sensi sits at the intersection of AI, aging care, and real human support. Our technology helps home care agencies better understand what is happening inside the homes they serve, but successful adoption depends on more than the technology itself. It requires strong training, clear communication, hands-on support, and trusted relationships with the people using it every day.
We are looking for a Customer Onboarding Specialist / Implementation Manager to lead onsite deployments with home care agencies across the United States. This is one of the most impactful client-facing roles at Sensi and one of the few conducted primarily in person.
You will serve as the trainer, coach, relationship-builder, and onsite implementation expert for agencies adopting Sensi’s technology. Your job is to make sure agencies not only install the product correctly, but truly understand how to use it, explain it, and integrate it into their care model with confidence.
This is a highly hands-on role. You will travel frequently, work directly with agency teams and older adults in the home, lead training for non-technical users, support light technical setup, and help drive strong adoption...
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