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Onboarding Manager

Sequence · NYC / London · On-site

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About Sequence

Sequence is an engineering consulting firm specializing in ensuring that facilities and manufacturing processes are designed and tested to meet end user requirements. Backed by a16z.

About the role

Manage the customer implementation lifecycle from signature to go-live Translate complex customer pricing models into the Sequence data model Found on 1752vc Careers, the job board for startup and VC roles.

More about this role

We’re looking for an Onboarding Manager / Product Specialist to join Sequence (now Intuit) and become the beating heart of our customer's product and implementation journey. Working closely with our Product, GTM and Engineering teams, you'll help us build and scale our customer onboarding playbook, with all the thrill and pace of building from scratch, and the resources to grow quickly to become a category leading revenue automation platform, now with the backing of Intuit. You’ll help Sequence scale, be responsible for developing and executing global strategies for our most important external partners and build a world class implementation function.

Manage the customer implementation lifecycle from signature to go-live

Translate complex customer pricing models into the Sequence data model

Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform

Become a trusted source of product feedback for our product and engineering teams as the frontline operator working with customers everyday

Build the playbook and scale our onboarding and product specialist team right next to our C-level team

2+ years of...

Read the full posting on Sequence's site ↗

Revenue

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